Correction Policy

Effective date: January 07, 2026

NevoMD is committed to accuracy, transparency, and responsible use of clinical decision-support technology. This Correction Policy describes how we address errors, inaccuracies, or issues related to content, outputs, or information provided through the NevoMD platform.

1. Nature of the Service

NevoMD is a clinical reasoning and medical analysis platform for healthcare professionals, medical students, patients, caregivers, and health researchers. The Service provides informational and analytical outputs intended to support health information review. NevoMD does not provide medical diagnoses, prescriptions, treatment plans, or medical advice, and medical decisions should be made with a licensed medical professional.

2. Identification of issues

Issues may include, but are not limited to:

• Incorrect or incomplete interpretation of uploaded clinical data
• Formatting, transcription, or display errors
• Technical errors affecting outputs or platform behavior
• Outdated or superseded informational references

3. Reporting a correction

If you believe an error or issue has occurred, you may report it through the NevoMD dashboard or official support channels. When reporting an issue, please include sufficient detail to allow us to investigate, such as the date, affected patient record (if applicable), and a description of the issue.

4. Review and response

Reported issues are reviewed by NevoMD personnel for technical accuracy and platform integrity. We may investigate system logs, input data, and relevant configuration to assess the reported issue.

Because outputs depend on the data and context provided by the user, not all reported issues will result in a change or correction to the Service.

5. Corrections and updates

Where appropriate, NevoMD may:

• Correct technical or display errors
• Improve algorithms or workflows
• Update documentation or guidance

Corrections may be implemented prospectively and may not alter historical outputs previously generated by the Service.

6. No retroactive clinical modification

NevoMD does not retroactively modify clinical decisions or outcomes. Users remain responsible for reviewing outputs, and medical decisions should be made with a licensed medical professional when clinical care is involved.

7. No guarantee of error-free operation

While we strive for accuracy and reliability, NevoMD does not guarantee that the Service will be error-free or uninterrupted. The Service is provided on an “as is” and “as available” basis, as described in the Terms of Service.

8. Policy updates

This Correction Policy may be updated from time to time. Material changes will be posted on this page with an updated effective date.

9. Contact

For questions or to report a potential correction, please contact NevoMD through the dashboard or official support channels.